Your Rights and Responsibilities
When you move in interstate commerce (as required by FMCSA).
Worry Free Moving LLC
USDOT #: 3820498
MC #: 1383687
Your Rights
- To receive a written estimate from Worry Free Moving LLC before your move
- To choose between binding and non-binding estimates
- To choose your valuation coverage option
- To receive the "Your Rights and Responsibilities" booklet before your move
- To be present at the weighing of your shipment
- To file a claim for loss or damage within 9 months of delivery
- To dispute charges through the arbitration process
- To receive prompt claim settlement (within 120 days)
Your Responsibilities
- Provide accurate information about your shipment
- Be available during pickup and delivery windows
- Inspect your belongings at delivery and note any damage
- Pay charges as agreed upon in your contract with Worry Free Moving LLC
- File claims promptly if you discover loss or damage
Filing a Claim
To file a claim for loss or damage with Worry Free Moving LLC, submit a written description of the issue along with your booking number to service@worryfreemovers.com or call 3304358686. Claims must be filed within 9 months of delivery for interstate moves.Worry Free Moving LLC will acknowledge your claim within 30 days and resolve it within 120 days.
FMCSA Resources
For more information about your rights when moving interstate, visit the FMCSA's "Protect Your Move" website or call 1-888-DOT-SAFT (1-888-368-7238). You can verify Worry Free Moving LLC's registration at FMCSA.gov using USDOT #3820498.