How we collect, use, and protect your information
Worry Free Moving LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
We collect information you voluntarily provide when you:
This information may include:
| Category | Examples |
|---|---|
| Contact Information | Name, email, phone number, addresses |
| Move Details | Origin/destination addresses, inventory lists, move dates |
| Payment Information | Credit card numbers, billing address (processed securely via Square) |
| Account Information | Username, password, account preferences |
| Communication Records | Emails, phone call records, chat logs |
When you visit our website, we automatically collect:
We use collected information to:
We may share your information with:
We may disclose information when required by law, subpoena, or government request, or to protect our rights and safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We do not sell, share, or rent your phone number or SMS opt-in consent to any third parties for marketing purposes. Your phone number is used solely to provide you with service-related text messages about your bookings, crew updates, and invoices. SMS consent information is never shared with or sold to third parties or affiliates for promotional purposes.
We implement appropriate security measures to protect your information:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
You can access and update your personal information through your customer portal account or by contacting us.
You can opt out of promotional emails by clicking "unsubscribe" in any marketing email or contacting us directly.
If you have opted in to receive SMS text messages, you can opt out at any time by replying STOP to any message. You can also text HELP for assistance or contact us directly. Message and data rates may apply. For full details, please see our SMS Terms of Service.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
You may request deletion of your personal information. Note that we may retain certain information as required by law or for legitimate business purposes (such as FMCSA record retention requirements).
We retain your information for as long as necessary to:
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of data sales (we do not sell data). Contact us to exercise these rights.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
For questions about this Privacy Policy or to exercise your rights, contact us:
Worry Free Moving LLC
1421 Turnberry Drive
Boardman, OH 44512
Phone: 330-435-8686
Email: service@worryfreemovers.com
