Labor-Only Service Terms
These terms apply specifically to labor-only services provided by Worry Free Moving (loading, unloading, and furniture rearrangement).
1. Scope of Service
Labor-only services from Worry Free Moving include physical loading, unloading, and/or rearranging of household goods and personal property. Transportation of goods is NOT included in labor-only services. The customer is responsible for providing their own truck, trailer, or container.
2. Billing
- Labor-only jobs are billed hourly with a minimum of 2 hours
- Time starts when the crew arrives and begins work
- Time is rounded up to the nearest half-hour
- Travel time to the job site is included in the hourly rate for distances over 30 miles
3. Customer Responsibilities
- Provide a suitable truck or container that is legally parked and accessible
- Ensure adequate parking for the truck at both loading and unloading locations
- Disassemble furniture that requires disassembly prior to crew arrival, unless packing services are purchased
- Remove and secure all fragile items from drawers and shelving
4. Liability
For labor-only services, Worry Free Moving's liability is limited to $0.60 per pound per article under released value protection. Additional coverage options may be available — contact us for details. Claims must be reported before the crew leaves the job site.
5. Cancellation
Labor-only bookings follow the same cancellation terms as all other services. All cancellations are subject to a non-refundable 5.9% processing fee. Cancellations within 24–72 hours of the scheduled start incur a 14.9% cancellation fee. Cancellations within 24 hours of the scheduled start incur a 29.9% cancellation fee.
6. Safety
Worry Free Moving's crew reserves the right to refuse to move items that pose a safety risk, including but not limited to: hazardous materials, items exceeding safe lifting limits without proper equipment, and items requiring specialized equipment not available at the job site.
7. Contact
For questions about labor-only services, contact Worry Free Moving at [email protected] or call 330-435-8686.