Returns, refunds and exchanges
All sales at Mariah's Picks are final. Here is exactly what that means, and what we still make right.
All sales are final
We sell clearance merchandise below retail, and most of it is one of a kind, so we do not accept returns or exchanges for a change of mind, fit, or a condition issue the listing disclosed. Every listing shows a condition grade, condition notes and photos of the actual unit, so you know exactly what you are buying before you buy it.
What we still make right
If an item arrives damaged in shipping, is missing something the listing said was included, or is not as described, email support@mariahspicks.com within 7 days of delivery or pickup with your order number and photos. We refund you in full to your original payment method. If we happen to have another unit of the same item, we offer it to you first.
Exchanges
Because our stock is clearance, there is usually no second unit to exchange for. When there is one and your item qualifies above, we can send it in place of the refund if you prefer.
Cancellations
Write to us as soon as possible after ordering. An order that has not shipped or been picked up can be canceled and refunded in full.
The fine print
Every listing states the condition grade, the condition notes and photos of any flaws, and the price reflects them. A condition issue that was disclosed in the listing is not a defect. We do not offer exchanges: if we got something wrong we refund it, and if we happen to have another unit we can offer it to you first.
The full terms of sale cover the rest.